Product Returns You have the right to return your order (in whole or in part) within 5 business days from the date you received it. The return will be accepted only after approval by the company. If this time limit has passed, no return will be accepted for any reason. In the event of a return, you will be charged the costs of sending the order to our company. Returns are accepted as long as the product and its packaging are in excellent condition. If this is not the case, the products will be sent back to the customer at his own expense. Once the products are checked by the competent department and it is confirmed that they are in excellent condition, then the money will be returned to the customer to the bank account that he has indicated to us. Cash refunds are not made. Order Cancellation Our customers are entitled to cancel an order, under the very specific conditions below: 1. In case the online order (checkout) has not been completed, you can cancel the process by pressing the back button on your browser. 2. In case the online order (checkout) has been completed, please contact a representative of our company, so that he can further inform you about the procedure that should be followed. Your order may be canceled provided that it has not already been processed by the company. The right to cancel the order does not exist beyond the above cases